[A]
[B]
[C] [D] [E]
[F] [G] [H]
[I] [J] [K]
[L] [M] [N]
[O] [P]
[Q] [R] [S]
[T] [U] [V]
[W] [X] [Y]
[Z] [numbers]
CIT's Customer Service & Marketing group put together this guide to help us with our work. We hope it is a useful and time-saving tool for other groups at CIT and at Cornell. Suggestions for additions or changes are always welcome.
Top-10 List |
dial-up (adj.),
dial up (v.) 
Note
that the adjective is now hyphenated, in keeping with Microsoft standards.
drop-down (adj.) preferred over pop-up or pulldown
e-mail
Not email, E-mail, or Email.
Ethernet
Capitalized
because it is a trademarked product.
CIT Contact Center (HelpDesk)
We're
transitioning away from "HelpDesk."
NetID, NetIDs
abbreviation
of Network ID
Net-Print
Note
the hyphen in between.
offline/online
No hyphen.
technology support provider
web
Note
that most style authorities are still using "Web."
[A]
[B]
[C] [D] [E]
[F] [G] [H]
[I] [J] [K]
[L] [M] [N]
[O] [P]
[Q] [R] [S]
[T] [U] [V]
[W] [X] [Y]
[Z] [numbers]
Style References |
Chronicle of Higher Education web site.
The Editorial Eye web site.
Microsoft Manual of Style for Technical Publications. 1998. 2nd ed. Redmond, Wash: Microsoft Press.
New York Times web site.
Salon web site.
Wired Style. 1999. Constance Hale & Jessie Scanlon. New York: Broadway Books.
Wired Style: Outtakes and Updates web site.
ZDNet web site.
Last modified: May 25, 2007
