| Standard Feature |
Procedure |
| Hold |
|
|
To place a call on hold |
- Press Hold |
|
|
|
To answer another call |
- Press Call Appearance of incoming call |
|
|
|
To return to held call |
- Press Held Call Appearance |
|
| Call Pickup |
- Dial *1 |
|
| Last Number Dialed |
- Dial #7 |
|
| Transfer |
- Press Transfer
- Hear dial tone
- Dial 5-digit number
- (Announce call)
- Press Transfer
- Hang up |
|
|
|
| Conference |
|
|
To add a party to call
(may have up to 6 parties) |
- Press Conference
- Hear dial tone
- Dial party
- Press Conference after party answers
Note: If no answer or busy, press Held Call Appearance |
|
|
|
To drop last party added |
- Press Drop |
|
| Disconnect |
|
|
To hang up from current call
and return to dial tone |
- Press Drop |
|
Call Forwarding
Busy/No Answer |
|
Activate |
- Dial *3 (3 rings)
- Hear dial tone
- Dial 5-digit number
- Hear confirmation tone |
|
Send All Calls must NOT be active for forwarding to operate. |
|
|
|
Cancel |
- Dial #9
- Hear confirmation tone |
|
Call Forwarding
All Calls |
|
Activate |
- Dial *2 or press Call Forward
- Hear dial tone
- Dial 5-digit number
- Hear confirmation tone
- If you have a Call Forward button, the light will now be illuminated. |
|
|
|
If the phone that you have forwarded to is unavailable, the call returns to the originating phone and follows that phone's coverage path (can include AUDIX in path). Forwarding does override a priority call. The person the phone is forwarded to will receive the priority ring. |
|
|
| Cancel | - Dial #9
- Hear confirmation tone |
|
| Optional Feature | Procedure |
| Send All Calls |
|
Activate |
- Press Send All Calls (SAC) or dial #2
- Hear confirmation tone
- If you have a Send All Calls button, the light will now be illuminated. |
|
|
|
Cancel |
- Press Send All Calls or dial #6
- Hear confirmation tone |
|
|
| This feature only works if the extension is in a Call Coverage Group. Send All Calls overrides forwarding. |
|
| Priority Call |
- Press Priority Call (PC) or dial #3
- Dial 5-digit number |
|
|
|
To transfer a call |
- Press Transfer
- Press Priority Call (PC) or dial #3
- Dial 5-digit number
- Press Transfer |
|
| Automatic Callback |
|
Activate
|
- Dial 5-digit number
- If busy tone is heard, press
Automatic Callback
- Hear confirmation tone
- Hang up within 6 seconds
- The Automatic Callback button will now be illuminated. |
|
|
|
Cancel |
- Press Automatic Callback |
|
|
| You can also use Automatic Callback if there is no answer. Your phone will ring back the next time the extension you wanted is used and then becomes free. |
|
| Speed Dialing |
|
Access system list
(List 3) |
- Dial *9
- Hear dial tone
- Dial speed number |
|
|
|
Access group list
(List 2) |
- Dial *7
- Hear dial tone
- Dial speed number |
|
|
|
Access personal list
(List 1) |
- Dial *8
- Hear dial tone
- Dial speed number |
|
|
|
To program personal
or group lists |
- Dial *0
- Hear dial tone
- Dial 1 or 2 (List number)
- Hear dial tone
- Dial speed number location (0-9)
- Hear dial tone
- Dial number to be stored
- Dial #
- Hear confirmation tone
- Hang up or program next speed number by dialing the nest speed number location and continuing as above. |
|
| Abbreviated Dialing (also called Auto Dial) |
|
Activate |
- Press AD button |
|
|
|
Program |
- Dial *0
- Hear dial tone
- Press AD button
- Hear dial tone
- Dial number to be stored
- Press AD button
- Hear confirmation tone |
|
| Abbreviated Dialing
for 30-button Set |
|
Program - White section of button |
- Hear dial tone
- Press *0 (hear confirmation tone)
- Press button to be programmed
- Dial number to be stored
- Press button to hear confirmation tone |
|
|
|
Program - Gray section of button |
- Hear dial tone
- Press SHIFT button (light on)
- Press *0 (hear confirmation tone)
- Press button to be programmed (light will go off)
- Enter number to be stored
- Press SHIFT button (light on)
- Press button to hear confirmation tone |
|
| Call Park |
| Park a call | - Press Transfer
- Dial 200 or Call Park
- Dial extension number where call is to be parked, or dial # if it is to be parked on the current number
- Press Transfer |
| If a busy signal is received, a call is already parked from this extension, so you cannot park this call. The phone will ring back in one minute if a parked call has not been retrieved and the line is available. If you do not pick up, the parked call with follow your call coverage path. |
|
|
| Retrieve parked call | - Hear dial tone
- Dial #0 or press Call Park
- Dial extension number where call was parked, or dial # if it was parked on the current number |
| If you hear alternating high and low tones, either the caller has hung up or you dialed from an extension that does not have a call parked. |
|
| Directory Feature |
| Locate a person's extension from your digital phone display | - Press Directory button
- Dial three - five digits of the person's last name
- Press Next button to view all entries |
|
- Notes:
-
This feature applies only to digital phones with display.
CIT is currently updating the names stored on the names display. This
will take some time to complete. During the updates, this feature
may not work as intended.
|
|
| Stored Number |
|
View the programming of an Auto Dial button on your digital
set |
- Press Stored Number button
- Press AD button to view the programming |
|
| Call Display |
|
Automatically dial extension located using Directory Feature |
- Press Call Display button
|
|
Note: This feature applies only to digital phones with display |
|
