Telephone User's Guide for Cornell Staff and Faculty

Telephone User's Guide

Type of call

What you dial

Directory Assistance
To find campus numbers
To find off-campus numbers

0 (to reach the University operator)
9 + 1 + area code + 5551212

Five-digit number starting with 3, 4, or 5.

Campus exchanges are 253, 254, and 255. When you are off campus, you must dial the full seven digits to reach a campus phone.

Local (Ithaca area)
Charges based on message units. Starred (*) exchanges are charged at a slightly higher rate.

Geneva Experiment Station: If you don't know the extension
If you do know the extension
If you are off campus
To campus phones from Geneva

49011 to find out three-digit extension
49 + three-digit extension
315-787-2011

8 + wait for dial tone + five-digit campus extension

Direct-dial long-distance calls: These services may not be available on some campus phones.

Domestic long distance
International
800 and 888 calls (toll-free)
900 calls

Remember that if your long distance call is for personal reasons rather than for business, you must pay for it at the time you make the call.

9 + 1 + area code + phone number
9 + 011 + country code + city code + number
9 + 1 + 800 or 888 + number
9 + 1 + 900 + number

Calling card
Cornell-issued cards

Cards from other carriers

Pre-paid cards

9 + 1 + 866 BIGRED9 (9 + 1 + 866-244-7339)
Wait for tone
Enter calling card number and pin, then the number you want to call

9 + carrier's seven-digit access code or 800 or 950 access number + area code + number
Wait for tone
Enter calling card number

9 + 1 + vendor's 800 access number
Wait for instructions

Calls requiring account code: See Account and Authorization Codes for more information.

* 4
Wait for dial tone
Enter five-digit account code
Wait for dial tone
9 + 1 + long-distance number

Calls requiring authorization code: See Account and Authorization Codes for more information.

9 + 1 + long-distance number
Wait for recall dial tone
Enter seven-digit authorization code

Collect and third-number billed

9 + 0 + long-distance number
Wait for instructions

You will hear these distinctive tones and rings when using campus phones.

Confirmation tone Confirms that you have set up a feature correctly, such as automatic callback.	Three short tones — — —
Recall dial tone Indicates that you have set up a feature correctly and can return to a call on hold or a conference call.	Three short tones followed by a regular dial tone — — — __________
Error tone Indicates that you have made an error in dialing or that you cannot obtain the service requested.	An alternating high and low tone /\/\/\
Ring types One Ring - Call from on campus Two Rings - Call from off campus Three Rings -Automatic Callback signal or a priority call from on campus	—— —— —— —— —— ——

Last updated: November 16, 2001
Reformatted: September 05, 2007