Cornell Information Technologies (CIT) knows that sometimes it's hard to let go. As a caring and concerned parent or guardian, it can be difficult balancing your new college student's need for autonomy with your own need to be informed and at ease with the options your student may encounter, particularly if you will be the one paying the bill for some of these decisions. CIT has provided this family guide as a resource for you to learn a bit about our services and answer some of your questions.
In CIT, an issue we see occasionally is the potential clash between the freedom students have to easily sign up for our "for-fee" services, and the lack of awareness on the part of the bill-payer. Students can conveniently subscribe to many CIT services, and are always informed of any costs and/or fees, requirements, risks, etc.
As with all matters, the IT resources and services offered by CIT can incur negative (or simply unexpected) consequences when not used responsibly or fully informed. Responsibility accompanies the many benefits of using information technology resources at Cornell, and your student is ultimately accountable for his or her decisions.
If, after reading this guide, you still find yourself asking questions such as "Why am I getting this bill from CIT?—How did my student's computer become compromised while using Cornell's network?—Why hasn't my student been getting my AUDIX messages?", talk to your student first—he or she most likely has the answer!
NetID (Cornell network identity)
ResNet (residence hall network service)
RedRover (Cornell's Wi-Fi network)
Network Billing Rates and Usage
Telephone Service
DirecTV at Cornell
Computer & Network Security
Responsible Use of the Internet
CIT Public Labs
Net-Print
Software Licensing
Personal Computer Recommendations
