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CIT Procedures Related to University Policies
Local CIT Departmental Policies
Programs for CIT Employees
CIT Processes
CIT processes and procedures related to
University Policy 3.2, University Travel
Originally issued: May, 2004
Most Recent Revision:
Responsible OIT/CIT Division and Director: Administration and Finance; Rohit Ahuja

Introduction University Policy Statement
Cornell University pays for the reasonable business expenses actually incurred by people traveling on official university business.

Link to University Policy
http://www.policy.cornell.edu/vol3_2.cfm
CIT Implementation Overview
CIT has developed processes and procedures to ensure compliance with the university's travel and travel-related policies. A pre-travel approval process was also instituted in CIT to ensure the full costs associated with a trip are itemized, funded and authorized before non-refundable costs are incurred; this process also decreases the turn-around time for travel reimbursements.

Process/Procedures
University policy in the area of travel and related expenses is extensive and clearly states that the traveler is responsible for understanding this policy before planning and commencing travel for the university. CIT employees should familiarize themselves with the university policies or consult with their respective DAF administrative support staff prior to traveling to insure they are informed. These staff are very well-versed in university and CIT travel policy; if they can't immediately answer questions, they know how to get answers and, by working with them throughout the trip-planning process, problems can usually be avoided. Employees are generally expected to make prudent travel decisions that result in reasonable convenience for their travel and reasonable costs to CIT.

These processes and procedures are arrayed so as to guide a traveler through the various phases of travel:

  1. BEFORE YOU TRAVEL section — covers pre-trip arrangements;
  2. WHILE YOU'RE TRAVELING section — covers items related to the travel period itself;
  3. WHEN YOU RETURN — covers what needs to be done once the trip has been completed and, lastly,
  4. GENERAL TRAVEL INFORMATION — covers items of general interest related to travel (e.g., university credit cards, etc.).
—— Before You Travel ——

Planning travel — It is always a good idea to discuss a trip request, at least in general terms, with your supervisor before working with administrative staff to prepare a pre-travel approval form, "Travel/Training Request". This form summarizes the purpose, dates, costs associated with a trip and funding; it is prepared by the respective administrative support staff, with the help of the traveler, and then submitted to the traveler, his/her supervisor, director and business analyst for approval prior to non-refundable costs being incurred. All costs are itemized; they should be exact costs where known or reasonable estimates. The traveler should be prepared to provide the administrative staff with following information:

  • Purpose of trip
  • Destination city/state
  • Event dates and travel dates
  • Information about any meeting registration*
  • How you expect to travel to your destination as well as any local transportation*
  • What hotel(s) or general areas where you would like to stay*
  • Any other travel-related costs
  • *Note: Administrative staff can assist in determining options and cost estimates, as well as making the arrangements upon approval of travel.

Travelers are encouraged to submit their travel requests as far in advance as is reasonable to maximize any available discounts for early registration, special hotel rates, air travel advance purchase requirements, etc. Planning ahead also helps ensure the traveler has the broadest set of available options from which to choose. If emergency travel arises, the administrative staff will work with the traveler to expedite approvals. Once approval is received, the administrative support staff and/or the traveler can proceed with formalizing the arrangements. In most cases, the administrative support staff will provide the traveler with a complete travel package for whatever elements of the trip planning they were involved with.

Foreign travel — When traveling outside of the United States (including travel to Canada and Mexico), please consult with the local administrative support staff to understand special documentation requirements and to understand how currency conversions will be performed for reimbursement.

Changes to travel plans — If changes are necessitated prior to beginning travel, please work with administrative support staff to ensure that costs are minimized and that the traveler understands any penalties involved. If penalties and/or costs change significantly from those submitted for pre-travel approval, the employee should discuss the changes and associated costs with their supervisor to determine if they should proceed.

Arranging flights — Although the university allows flights to be booked on line or through a travel agency, if the university Travel Office is used, the airfare and associated costs can be billed directly to the unit's account number. This obviates the need for advances and reimbursements for the air travel portion of the trip. Also, additional negotiated discounts may be available only through the university Travel Office.

Registration fees and other advance payments — Administrative support staff should process the payment of any registration fees or other advance payments such as hotel deposits. Employees are discouraged from putting such fees on personal credit cards and submitting for reimbursement.

Rental cars and/or use of personal vehicles — For personal liability reasons, the university actively discourages staff from using personal vehicles for travel, especially when the employee will be transporting any other individuals during part or all of the trip. Instead, they recommend that employees rent vehicles even for short or one-day trips. As the university frequently modifies its policies surrounding rental car vendors and insurance provisions associated with rental cars, it is best to consult with the local administrative support staff for the most up-to-date information and guidelines.

Parking at Ithaca airport — When traveling on university business, show your Cornell ID at the parking booth to obtain Cornell's parking discount.

Meals — Employees will need to choose one of two methods of reimbursement for meals: per-diem (rates determined by the university) or exact cost. The former requires no receipts while the latter requires detailed receipts for each meal; the two methods may not be mixed on a given trip. If any meals are provided as part of the registration fee or otherwise provided, the per-diem rate is adjusted using a university-provided formula; likewise, the per-diem rate is slightly less on outbound and return dates of travel. The local administrative support staff can assist a traveler in making this decision and provide detailed information depending on the individual trip. (This determination should be made when the trip is being planned although a traveler may change their mind during or after the trip as long as they are able to provide any documentation required for their final reimbursement choice.)

Travel Advances — If the traveler has a need for a "cash" advance for their travel, please see the local administrative support staff for assistance.

Reimbursement prior to completion of trip — Employees who pre-pay certain travel expenses (e.g., airline tickets) may request reimbursement if their credit card bill containing those charges comes due prior to the completion of their trip. Please see the local administrative support staff for assistance.

Traveling within New York State — For intrastate business travel, the traveler is expected to carry and use Cornell exemption forms (for both NYS sales tax as well as New York City Occupancy Tax). Please see local administrative support staff for these forms and to understand how to use them. Failure to use these forms will result in the traveler bearing the cost of any sales or occupancy taxes paid unless they can document that a vendor would not accept the exemption form.

—— While You're Traveling ——

Changes to plans — If flight plans need to be changed, employee should contact the agency or airline with whom the flights were arranged; the flight itinerary and/or associated documentation provided by the vendor should contain information about how to make changes and the costs associated therewith. If you have questions or concerns, contact your administrative support staff to see if they can be of assistance.

Documentation/receipts required for reimbursement — Please be sure to keep all necessary documentation and receipts; this includes, but is not limited to:

  • Airline flight receipt (or train or bus ticket), showing zero balance due, proving bill was paid in full; the documentation must also indicate the cost of the ticket and dates of travel.
  • Hotel bill showing zero balance due, proving that the bill was paid in full.
  • All meal receipts* if not using per-diem reimbursement. (*If meals are billed to your hotel room, you must have the detailed receipt for these meals; the line item on the hotel bill is not sufficient for reimbursement using the receipt method.) If using per-diem meal reimbursement, no documentation is necessary except to note when meals are provided so the required adjustments can be made to the per-diem rate for such days.
  • Local transportation receipts (e.g., shuttles, buses, subways, trains, taxi cabs,etc.).
  • Parking, tolls and gas (if driving own vehicle or rental vehicle) receipts.
  • Receipts for any other expense for which you are requesting reimbursement.

Shared travel expenses — When two or more employees share meals and/or taxis, etc., the receipt for such expenses should indicate the names of the other business traveler(s) and the amount paid on their behalf.

Telephone calls — Caution should be used when placing long-distance calls from hotel room telephones. Hotel surcharges and per-minute charges can be excessive. Travelers are encouraged to obtain a university calling card to use while traveling to keep costs low. More information can be found at http://www.cit.cornell.edu/services/phones/callcard.html. University policy allows travelers to place limited personal calls while traveling; the guideline is that such calls average no more than 10 minutes per day.

Internet access — University policy states that travelers should "use the most economical or efficient means of accessing the Internet". Travelers are cautioned to be sure they thoroughly understand the cost of using such services provided by hotels; usage charges may apply and flat rates can be very high. Likewise, if using dial-up services, travelers should review the above section on telephone calls to be sure they use the most cost-effective method of access to dial-up services.

—— When You Return ——

Upon returning from a trip, the traveler should promptly assemble the required documentation and work with administrative staff to process their travel expenses. Although travel expenses are processed electronically, the university still requires original receipts and other documentation be received prior to issuing a travel reimbursement. Because CIT approvals are obtained during the pre-travel process, reimbursements with proper documentation can be processed very quickly, with only traveler and BSC approvals, as long as actual total expenses do not exceed the pre-travel estimate by any significant amount (normally 10% of the estimated total costs or $100, whichever is more). When actual expenses exceed this threshold, division management and financial approvals will be required to process the reimbursement.

Reimbursement — It is important that a traveler file for reimbursement as soon as possible upon returning from a trip, but always within 30 days of the completion of the trip. Delays can mean lost documentation and difficulty obtaining and filing necessary documentation.

Direct deposit — We recommend that travelers sign up for direct deposit of reimbursement. This facilitates the reimbursement process and travelers are informed via e-mail when reimbursements will be available in their designated accounts. To sign up, forms can be found at: http://www.payments.cornell.edu/APDirect_Deposit.cfm

Clearing advance accounts — All advance accounts must be cleared promptly (within 30 days of the completion of the trip) to maintain travel privileges.

—— General Travel Information ——

University credit cards — Travelers may apply for a university credit card; both Diners Club and American Express credit cards are available for this purpose. There are many differences between these two credit cards and travelers are advised to read the comparative information available at http://www.payments.cornell.edu/Credit_Card_Programs.cfm prior to selecting one of the two credit cards.

Related Forms
University Forms
Direct Deposit Form
http://www.payments.cornell.edu/APDirect_Deposit.cfm
CIT Forms
CIT's pre-travel approval form ("Travel/Training Request") is completed by the administrative support staff and is not available for general staff use. Please refer to the information in the "Planning Travel" section for the kind of information needed.
Related Documents and Policies
University Documents and Policies
University Policy 3.3, Corporate Card
http://www.policy.cornell.edu/vol3_3.cfm

University Credit Card Program
http://www.payments.cornell.edu/Credit_Card_Programs.cfm

University Policy 3.6, Financial Irregularities
http://www.policy.cornell.edu/Vol3_6.cfm

University Policy 3.14, Business Expenses
http://www.policy.cornell.edu/vol3_14.cfm

University Per Diem Rates
http://www.payments.cornell.edu/per_diem_rates.cfm

Foreign Currency Exchange Rates
Note: There are several places to get this information, but this is the one cited in the university travel policy.
http://www.oanda.com/
CIT Documents and Policies
[None.]
Violations Process
Violations of this policy should be reported to DAF (Pat Nelson, 5-5525, pas2, or Rohit Ahuja, 5-5954, ra78). If you choose to report violations to your supervisor, unit manager, division director or a CIT HR representative, those individuals should discuss the violation with DAF. If you choose to make an anonymous report, you may do so through the Cornell University Hotline: https://secure.ethicspoint.com/domain/en/report_custom.asp?clientid=6357

Consequences
Violations of this policy may result in disciplinary action up to and including termination of employment.
Definitions [Note: Definitions below provided from the university policy are in quote marks and term is marked with an asterisk; otherwise, they are CIT definitions.]
Term Definition
Pre-travel Approval CIT's process to approve travel prior to making financial commitments.
Business Service Center (BSC) The DAF unit that provides transactional and other business support services to OIT/CIT operating divisions and units.
Division of Administration and Finance (DAF) The organization that provides financial and administrative support for OIT/CIT divisions and units, comprising Administrative Support, the Business Service Center, Facilities and Finance.
   
   
FAQ/Examples
Question Answer/Examples
What if I'd rather drive than fly? University policy states that a traveler may drive in lieu of flying, but they will only be reimbursed up to the cost of an equivalent coach-class airline ticket. For example, if the mileage reimbursement (or cost of a rental car) plus associated gas and tolls is $350 and airfare would have been $275, the employee is only reimbursed $275.
Can a family member(s) or companion travel with me on university business and, if so, how do I handle my travel reimbursement? Such travel is certainly permitted at any time. The employee is reimbursed for the trip costs that would have been incurred for solo travel. It is best to discuss this with your supervisor up front and to ask the administrative support staff to explain what additional documentation may be necessary to sustain your reimbursement. Any costs incurred related to family/companion travel should be clearly itemized as "personal expense" and receipts for mixed expenses (e.g., employee and family/companion meals on a single receipt, increments to hotel rates, etc.) should be appropriately split or pro-rated.
I want to extend my business trip with personal/vacation days at either/both ends of the trip. Can I do so and how might my reimbursement be impacted? An employee is free to extend their stay in such a manner, but will only be reimbursed for expenses associated with the business days of the trip. Please be sure to consult administrative support staff or university policy prior to your trip to understand any implications. Any costs for personal/vacation days that appear on receipts required for reimbursement of the business portion of the trip (e.g., hotel bill, rental car/gasoline, etc.) should be clearly itemized as "personal expense" and be appropriately split or pro-rated.
Contacts
Subject Contact Phone E-mail
Policy Clarification
Responsible Director
Rohit Ahuja 5-5954 ra78
Travel Planning and Pre-travel Authorization CIT Administrative Support staff [various] [various]
Problems and Canges before and during Travel Period CIT Administrative Support staff or travel agency used, depending on issue [various] [various]
Travel Reimbursements CIT's Business Service Center 5-7676 [various]
Any other questions should be directed to Kim Tilton, 5.8760, kmt1.