CIT: Status Report

President's Council
March 14, 2000

Presented by Polley McClure

5/3/2000

PDF version of these slides

Table of Contents

1. CIT: Status Report
2. Goals for 2000
3. Rationalize CIT's Finances (1)
4. Rationalize CIT's Finances (2)
5. CIT Organizational Change (1)
6. CIT Organizational Change (2)
7. Plan Infrastructure/Services for Teaching, Learning, Outreach
8. Plan Infrastructure/Services for Teaching, Learning, Outreach
9. Plan Infrastructure/Services for Teaching, Learning, Outreach
10. Plan Infrastructure/Services for Teaching, Learning, Outreach
11. Plan Infrastructure/Services for Teaching, Learning, Outreach
12. Plan Infrastructure/Services for Teaching, Learning, Outreach
13. Technical/Financial Plan for Infrastructure Rebuild
14. Ten Goals for 2000
15. CIT Organizational Change
16. CIT Organizational Change

Goals for 2000

• Find a Way to Say "Yes!" (Building a more responsive IT support organization for Cornell)
  • Developing proactive collegial leadership
  • Building distributed support systems
  • Rationalizing CIT finances
  • Fixing CIT organizational structure
• Rebuild Cornell's Infrastructure
  • First, insure that Y2K rollover is a non-event
  • Plan infrastructure and services for teaching, learning and outreach
  • Develop technology and financial plan for communications rebuild
  • Develop security and policy programs
• Figure Out the Future of Administrative Systems
• Identify and Cultivate Strategic Vendor Relationships

Rationalize CIT's Finances

6.46% CIT Costs allocated to P2k   54.08% Communications   17.50% Data Processing Systems   6.70% Learning/Teaching Technology   0.89% Net Print   5.19% Network Services   1.94% Security   0.55% Software Licensing & Resale   1.54% Training   1.83% Warehouse Reporting-Data   3.33% Other (<0.5%) Other includes: Computer Policy and Law, Contracted Services, Desktop and LAN Technologies, Distributed Support Services, Electronic Publishing, Evangelism, Publications and Information, Research Support, and Other Programs

Rationalize CIT's Finances

• Services and Costs
  • Rates don't reflect true costs
  • Inadequate capitalization
  • Internal cross-subsidies
  • Chronic enterprise deficit
  • Chronic appropriation shortfall
• Need a Cost Structure that is Realistic & Rational
• Need a Funding Model that Encourages Good Behavior from Customers and Staff

CIT Organizational Change

• Step One: Getting Organized...
  • Unify operational management: Executive Director
  • New structure

CIT Organizational Change

Plan Infrastructure/Services for Teaching, Learning, Outreach

• Clarify Roles: CIT <-> e-Cornell

Plan Infrastructure/Services for Teaching, Learning, Outreach

Plan Infrastructure/Services for Teaching, Learning, Outreach

• Communications Infrastructure
  • Digital satellite upgrade
  • New York State Network
  • Campus network rebuild is essential

Plan Infrastructure/Services for Teaching, Learning, Outreach

• Facilities
  • Classrooms, Conferencing Rooms
  • Student Group Work Spaces
  • Production, Editing Center
  • Control Center
  • Servers, Storage

Plan Infrastructure/Services for Teaching, Learning, Outreach

• Services/Support for Faculty and Students
  • Digital Content Resources
  • Instructional Design, Graphic Design, Editing, Production
  • Course Site Hosting
  • Support Teams, Consultation, Training

Plan Infrastructure/Services for Teaching, Learning, Outreach

• Players, with CIT:
  • Cooperative Extension, Continuing Education
  • Libraries
  • Media and Technology Services
  • e-Cornell

Technical/Financial Plan for Infrastructure Rebuild

• Telephone Switch Replacement
• Backbone Upgrade
• In-Building Networks
  • Short Term Remediation
  • Cable Plant Replacement
• Investigate Role/Impact of Wireless Technologies
• Re-draw Campus Boundaries

Ten Goals for 2000

• Ensure that Y2K Rollover is a Non-Event
• Re-plan P2K
• Plan Infrastructure/Services for Teaching and Learning
• Technical/Financial Plan for Infrastructure Rebuild
• Rationalize CIT's Finances
• CIT Organizational Change
• Create Distributed Support Program
• Provide Proactive Collegial Leadership
• Develop Security and Policy Programs
• Identify and Cultivate Strategic Vendors

CIT Organizational Change

• Chronic mismatch between expectations and resources
• CIT has become an organization with a siege mentality
• Internal duplication and competition

CIT Organizational Change

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