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Printing on the Macintosh

Problem: My Printer isn't showing in the Chooser


Solution:

This is a common problem for people who recently installed new system software or updated their system folder. If your printer is networked (i.e. accessible through the chooser but not physically connected to your computer), you will want to read about it here. The most common answer to this problem is that you don't have the appropriate extensions installed or activated for your computer. There are two ways to check for this:

  • Go through "Control Panels" in the Apple Menu to the Extensions Manager control panel. Looking under the list of Extensions, check to see if the name of your printer is present: if so, make sure it is checked. If not, then the extension is either not there or for some reason not visible by your Extensions Manager.
  • Double-click your hard drive and navigate through the System Folder to the Extensions Folder. Set "View By Name" or "View as List" in the Finder's View menu to make the folder easier to browse. From here, start at the top of the window and look to see if your printer is in the folder. If it is not, it means that it is probably disabled. Go back to the system folder and look for an Extensions (Disabled) folder. Look for the extension for your printer in this folder; if you find it, move it into the Extensions folder.
  • If you can't find your printer anywhere among your extensions, you may have just lost it and can always get a new one from VersionTracker - just search for the name of your printer and download the appropriate driver.
If you've tried these steps and still do not see the printer in the chooser, try restarting the computer and see if it is now there.

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Last updated: May 31, 2007
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