Configure Symantec AntiVirus to Work with SMTP Authentication

If

• you are using Windows
  AND
• you are using Symantec AntiVirus Corporate Edition as distributed by Bear Access
  AND
• you are using a "fat client" (that is, you read your e-mail through software other than a browser like Internet Explorer or Mozilla)

you need to change a setting in Symantec AntiVirus.

 

1. To open Symantec AntiVirus, double-click on its icon in the Windows taskbar (usually found at the bottom right of your screen)
   
   
2. The Symantec AntiVirus window will open.
   
   
3. Double-click on Configure in the list on the left. The Configure folder will open to look like the screenshot above.
4. Select Internet E-mail Auto-Protect on the left.
5. In the settings area on the right, make sure there is no checkmark in the box labelled Internet E-mail Auto-Protect.
6. Click OK, then click Exit.