Frequently Asked Questions about Directory Entries
- I just updated my entry in Employee Essentials.
Why does the Electronic Directory still have the old information?
- My entry (or someone else's) is wrong.
Can you please change it?
- Why must my legal name, department, job
title, and employee type be updated by my department?
- What if I have more than one phone number?
- What if I don't want my home address and
phone number listed?
- What does off-campus work address mean?
- What if I don't have access to a computer?
- What if my computer can't run Who I Am to
update my information?
- What if my computer can't run SideCar
to use Who I Am?
- What if our faculty and staff don't use Bear Access?
- What if I don't have a NetID?
- What if I don't use netid@cornell.edu as
my e-mail address?
- As my department's Human Resources/Payroll
representative, I need to make changes for members of my department.
Where should I make these changes? Can I update the information
in Who I Am?
- What if I work for a Cornell affiliate?
- I'm an adjunct faculty member but not
on the Cornell payroll. Am I listed in the Cornell Electronic
Directory?
- Whom can I contact for more information?
- I just updated my entry in Employee Essentials.
Why does the Electronic Directory still have the old information?
Changes to your home address and phone number made via Employee
Essentials can take up to 24 hours to be reflected in the Electronic
Directory.
- My entry (or someone else's) is wrong.
Can you please change it?
Staff at CIT and the Office of Communications Strategies working
on the Phone Directory Project are unable to make these changes
for you. Cornell faculty, staff, and affiliates have control over
updating their own directory information. In some departments,
the Human Resources(HR)/Payroll representatives may be able to
make changes for faculty and staff in their departments. In other
cases, the individual faculty or staff member will need to use
Who I Am to update her/his information. See Updating
Faculty, Staff, and Affiliate Listings to learn where you
can update your information.
- Why must my legal name, department, job
title, and employee type be updated by my department?
Because they affect pay and tax records, changes related to your
employment information must go through your department's Human
Resources/Payroll representative. If you enter a working title
in Who I Am, that title will appear instead of your official university
Job Title in the printed telephone directory.
- What if I have more than one phone number?
In the "Address & Phone" section of Who I Am, you
can enter up to three (3) work phone numbers. In the "Fax
Numbers" section, you can enter two (2) fax numbers. All
the data you enter in these fields will be published.
- What if I don't want my home address
and phone number listed?
You can choose to suppress this information in the paper and electronic
directories. However, it is required that you provide your home
address to Human Resources/Payroll because it is used by the university
for payroll and tax reporting.
There is a check box in which you can use
to indicate whether or not you want your home information in
printed and electronic directories. Go to the
Employee Essentials
web site, click the Log In button, then log in with your NetID and password.
Click on the "Personal" tab, then click on the "Update
Home Address" button on the left. You will see the check
box for keeping your personal information out of the printed
and electronic directories.
(A check mark means your home information will NOT appear.)
It is important that all employees verify that this box is
checked or unchecked, depending upon your preference. This setting
can be changed at any time. A change will take two working days
to reach other databases. The Cornell University Telephone Directory
will, of course, reflect your data as it stands when the paper
directory goes to print.
- What does off-campus work address mean?
Employees who work in a location other than the Cornell Ithaca
campus can enter this address as an "Off-Campus Work Address"
in Who I Am. In the Electronic Directory, it is called the "local
address." Do not use this if you work on the Ithaca
campus.
- What if I don't have access to a computer?
If you do not work with a computer, you should either report address/phone
changes to your department Human Resource/Payroll representative
or use a public kiosk to update this information yourself. There
are public kiosks on the 1st floor of CCC, and employees as well
as students can use the computers in the CIT
Computer Labs.
- What if my computer can't run Who I Am
to update my information?
Have your departmental HR/Payroll representative update your information.
Alternatively, you can use a computer in a public lab or kiosk
to make corrections.
- What if my computer can't run SideCar
to use Who I Am?
Who I Am will use CUWebLogin
instead of SideCar to verify your NetID password.
- What if our faculty and staff don't use
Bear Access?
Faculty and staff in areas that are not using Bear Access can
do any of the following:
- use a web browser to go directly to the
Who I Am and
Employee Essentials web sites
- use public kiosks or CIT Computer Labs to update information
- notify their HR/Payroll representatives with changes to
their information
- obtain a free copy of Bear Access and instructions for using
it from the CIT HelpDesk in 119 Computing and Communications
Center on the Ag Quad.
- What if I don't have a NetID?
In order for this system to work, all Cornell employees must have
a NetID. New employees are assigned a NetID at the time of employment.
In order for e-mail to be received and for the NetID e-mail address
to be published in the directories, you must use Who
I Am to set up your e-mail account. Also use the instructions
on the "Your Directory Entry" page within Who I Am to
provide directory information.
People with courtesy appointments who wish to be in the electronic
directory, may be eligible for a sponsored NetID. Contact the
CIT HelpDesk (helpdesk@cornell.edu
or 255-8990) for more information.
- What if I don't use netid@cornell.edu
as my e-mail address?
If you use an e-mail address other than NetID@cornell.edu (e.g.
a computer science or engineering e-mail address), you can set
your e-mail account in Who I Am to the address you most often
use. For more information and instructions about how to do this,
see the Who I Am Web
page. Important Note: If you do not set an e-mail account
using Who I Am, no e-mail address will be published for you in
either the electronic or paper directory.
- As my department's Human Resources/Payroll
representative, I need to make changes for members of my department.
Where should I make these changes? Can I update the information
in Who I Am?
If you are your unit's HR representative, contact Mary Ammerman
(mea23@cornell.edu) in
central HR to be granted access to make changes for your unit's
employees.
- What if I work for a Cornell affiliate?
If you work for an affiliate, such as Boyce Thompson Institute
(BTI), CRESP, CURW, or the USDA, you maintain your data using
Who I Am. If you do not have a NetID, you can get one at the CIT
HelpDesk (119 CCC, 255-8990). You must have a NetID in order to
have an entry in the Cornell University Telephone Directory and
the Cornell Electronic Directory.
- I'm an adjunct faculty member but not
on the Cornell payroll. Am I listed in the Cornell Electronic
Directory?
Yes, adjunct professors should be listed in the directory. You
can update your directory information in Who
I Am. If after updating your information there, you still
have inaccuracies in your entry (for example, you work for Boyce
Thompson Institute, but have the academic department of your adjunct
appointment listed as your department), contact directory_entry@cornell.edu.
- Whom can I contact for more information?
You can send email to directory_entry@cornell.edu.
You can also get more information from Who
I Am.
