Windows ComputingWindows Troubleshooting Resources
Providing expert operating system support is often difficult for any group not closely invloved with the manufacturers of the operating system. The following web sites are excellent resources when troubleshooting problems relating to the Windows operating system.
Microsoft Knowledge Base Extensive database of problems and frequently asked questions; maintained by Microsoft.
Online Tech News
Online technical journals are an excellent source of information, both on past problems and current news.
CIT News This site will keep you up-to-date on all of the hot tech topics here at Cornell, including notes about how industry-wide events affect us.
C|Net Self-described "Source for computers and technology."
Hardware References
In addition to the info to be found in online technical journals, the following resources provide information and reviews for PC hardware.
Tom's Hardware Extensive guide with archives, editorials, and a message board.
Manufacturer Contact Information
PC manufacturers provide a wealth of information and support services for their products. Manufacturer support services web sites and telephone numbers can provide additional assistance to help troubleshoot your problem.
Acer
1-800-474-6826
1-800-652-6672
1-888-560-8324
1-800-369-1409
1-800-846-2301
1-800-IBM-SERV
1-877-894-5693
1-800-338-9549 (general)
1-800-846-2301 (laptops)
1-888-476-6972
1-800-457-7777
Bear Access |
SideCar/Kerberos |
E-mail |
Symantec AntiVirus
Network News |
File Transfer Protocol |
Telnet |
JTF and COLTS
Dedicated Network Connections | Modem Dial-up Connections
Last updated: May 25, 2007
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