Is this web site for me?

If you perform any of these tasks in your job, the resources on this site may be of interest to you:

• Network administration
• General computer support
• Web support
• Technology training
• Systems administration
• Telecommunications coordination

Help with Specific Technical Issues

• Network status
• General troubleshooting tips
• Tips for managing and troubleshooting your LAN
• Using CIT's DHCP service
• Network Operations Center (NOC)
• Network & Communications Services (NCS) - for help with your phone lines, AUDIX and the physical network
• Contact Center (HelpDesk)
  • Tech Support Provider Community (wiki w/second tier support info for TSPs only)
• Mailing lists of interest to technical support providers
• Security issues
• Overview of IP addresses, subnetting and sub-subnetting
• Windows 2000 at Cornell and Kerberos, DNS, etc.

What's happening at CIT?

• New NCS Request for Service (RFS) form requires IE7 or Firefox
• Notification systems - mailing lists and sites for keeping up-to-date on the status of Cornell's voice and data networks
• Technical Support Provider Forum
• Don't forget to check the Computing at Cornell News!

Events and Training

• CIT Training Courses
• Technical Support Provider Forums - the third Wednesday of every month, from 12:00 to 1:30pm. This is your chance to hear about what CIT is doing, ask CIT questions and raise concerns.
• Take a SkillSoft course - training from your desktop!

Quick Links

Authentication, Authorization, and Directory Services

Computer Special Pricing
- Purchasing Services' Preferred Suppliers
- Software licensing
- Technology Connection

Contact Center (HelpDesk)

CU Web Forum

DNS Database /
Host Registration /
Network Registry

EZ-Backup (TSM)

EzraNet (university voice/data rewiring program)

Forms - for voice and data service requests (including AUDIX)

Frequently asked questions

GartnerintraWeb - for IT research

IT Managers Council

Mailing lists at Cornell

NCS (phones and data connections)

Net-Admin Wiki

Network rates

Network status

NOC (Network Operations Center)

OnSite Solutions - CIT's supplemental technical support for departments

Oracle Calendar (formerly CorporateTime)

Phone and network bills online

RedRover (wireless)

Security issues

Server addresses

Server Farm

Software licensing

Symantec Norton AntiVirus

Webcasting and videoconferencing

Windows 2000