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More Archived NewsFlashes Some of these news flashes originally appeared in the Cornell Chronicle. >Also see our 1997 Briefs Archive page.
Dozens of computing services, ranging from e-mail and World Wide Web sites to library services and research computing, will be disrupted beginning Dec. 25, while the final stage of consolidating Cornell's computing resources at Rhodes Hall is completed. See the "Estimated Schedule of Service Disruptions" for a complete list. All services should be running again by Jan. 2 at the latest. During the move, you can get up-to-the-minute details on system availability through a status telephone line (607 255-6424) and Web site, to be provided by the Network Operations Center (NOC). If you need to talk to a NOC operator, please call 255-9900. The NOC is open 24 hours a day, year-round. EZ-Remote, EZ-Backup, Employee Essentials, Just The Facts, the Kerberos/Permit servers (part of Bear Access), and the Theory Center's research computers should remain available throughout the move, except for very brief interruptions. CornellC will be available but will be running unattended at various times from Dec. 24 through Jan. 2. The Internet will remain accessible if all three DNS (domain name system) servers are configured in your computer network software. The three DNS addresses are <132.236.56.250>, <128.253.180.2>, and <192.35.82.50>. For information on configuring your network software, visit the DNS Web page. The ATS HelpDesk (255-8990) will close at noon on Wednesday, Dec. 24, and reopen at 8 a.m. on Friday, Jan. 2. During the rest of the winter break, the HelpDesk will be open Monday through Friday, 8 a.m. to 5 p.m. From 6 p.m., Thursday, Nov. 27, until 6 a.m., Monday, Dec. 1, Cornell University Library's online catalog and electronic circulation and reserve services, and the Bear Access services Just the Facts, Employee Essentials, and Faculty Advisor, will not be available. CornellC, the computer that provides these services, is being moved during that time. CIT's goal is to restore CornellC as quickly as possible. To check on system availability during the move, please call CIT's Network Operations Center (NOC) at 255-9900. The NOC is open 24 hours a day. All other electronic services--including the Mann Library Gateway, most other electronic indexes, CUinfo, e-mail, and EZ-Remote--should remain available during this move. The Academic Technology Services (ATS) HelpDesk hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. Telephone support will be available from 8:00 a.m. to 8:00 p.m. until October 1. The HelpDesk is located in room 119 CCC, and can be reached via e-mail at helpdesk@cornell.edu, or telephone at 255-8990. Visit the HelpDesk Web page for trouble-shooting guides and more information. As of July 1, 1997, Cornell Information Technologies (CIT) no longer supports Bear Access for DOS. CIT stopped distributing DOS Bear Access last year, and is now in the final stage of a gradual phase-out caused by the computing industry's lack of active development of DOS client software and Cornell's growing need for increased Windows 95 and NT support. The decision to phase out DOS Bear Access was made in collaboration with computing support providers in departments across Cornell. Though consulting support for DOS Bear Access will no longer be available, the HelpDesk will continue to distribute a SafetyNet account to those who cannot run Windows Bear Access. SafetyNet allows access to most Bear Access services via a Unix account. Contact the ATS HelpDesk (119 CCC, helpdesk@cornell.edu) for more information. |
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Last modified: December 31, 1997
