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E-mail Services

Eudora | WebMail | uPortal | Other

Eudora

Specific errors

  1. Could not rename file C:\...\eudora\descmap.tmp to C:\...\eudora\descmap.pce
  2. Kerberos Error 8 (or 22): Principal Unknown (Kerberos)
  3. Can't Decode Authenticator (Kerberos error 38)
  4. Connection timed out (10060)
  5. Connection refused (10061)
  6. Requested entry not found (11004)
  7. Mailbox has a damaged table of contents
  8. 503: Need RCPT (recipient)
  9. 550: Relay denied
  10. 552 Message exceeds maximum fixed size (15728640)
  11. ERR: unable to lock maildrop
  12. ERR: invalid login
  13. ERR: kerberos authentication failure, incorrect network address or ERR: kerberos authentication failure, can't decode authenticator
  14. Other kerberos errors
  15. Kerberos Error #81: Bad Kerberos name format (kname_parse)
  16. Eudora reports that it is running in Sponsored mode or prompts you to Register this copy of Eudora.

Please also visit CIT's E-mail Services: Frequently Asked Questions for more information.

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Specific problems

  1. Eudora mailbox window can only be maximized or minimized or Eudora mailbox column disappears
  2. Eudora will not send mail and I am using an off-campus, non-Road Runner computer
  3. You installed Norton Utilities or Norton Antivirus and now you can't check mail.
  4. Eudora crashes immediately when you try to open the program.

Please also visit CIT's E-mail Services: Frequently Asked Questions for more information.

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Frequently asked questions

  1. How do I set up Eudora (general help)?
  2. How do I set up Eudora 5.2.1 to use Kerberos 5 or TLS to read my Cornell e-mail?
  3. How do I delete large numbers of messages on Eudora?
  4. How large can attachments be?
  5. How much mail can I store on the server?
  6. How long can I store mail on the server?
  7. What postoffice server am I using?
  8. How do I set up Eudora for two or more users (or mailboxes) on the same computer?
  9. How do I convert my Eudora files from Macintosh to Windows?
  10. How do I enable Kerberos authentication?
  11. What files in the Eudora directory hold my mail and address book?
  12. How do I print my Eudora address book?

Please also visit CIT's E-mail Services: Frequently Asked Questions for more information.

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Other resources

  1. What's Different in Eudora via IMAP?
  2. Qualcomm's Eudora Technical Support - maintained by Qualcomm
  3. Customizing Eudora through the INI file - maintained by Qualcomm - maintained by Qualcomm
  4. Eudora file table

Please also visit CIT's E-mail Services: Frequently Asked Questions for more information.

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WebMail

Specific errors

  1. cuwebmail imap server identification error...
  2. After leaving the WebMail page, I return and am already logged in. 

Frequently asked questions

  1. How do I backup my email from Webmail?
  2. Can I upload or import address files to Webmail?
  3. Can I use stationery in Webmail?
  4. How do I delete a number of messages simultaneously in Webmail?

Please also visit CIT's E-mail Services: Frequently Asked Questions for more information.

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uPortal.Cornell eMail Channel

Specific errors

  1. While creating subfolders, previously created subfolders seem to disappear
  2. How do I delete a large number of messages all at once?

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Other

  1. Compare All of CIT's E-mail Services
  2. Relevant CIT Publications

Please also visit CIT's E-mail Services: Frequently Asked Questions for more information.

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Windows Troubleshooting

Bear Access | SideCar/Kerberos | E-mail | Symantec AntiVirus
Network News | File Transfer Protocol | Telnet | JTF and COLTS

Dedicated Network Connections | Modem Dial-up Connections




Last updated: July 21, 2008
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