Problem: I receive Error -36 or I/O Error when I try to check or read mail.

Solution:

This generally happens to people who check their mail using a floppy disk. In most cases, it is the result of damage to the disk, but it can be a problem with the disk drive on the computer in which the disk is being used. If the same problem happens on more than one computer, the disk is probably damaged. The best thing to do is to copy the Eudora folder (and anything else on your Mail Disk) onto another disk. If the computer says it can't copy one of the files, click Continue. Whatever makes it onto the new disk is what wasn't damaged. To prevent this sort of problem from becoming a major inconvenience, CIT recommends making backup copies of your mail disk every few days.

In some cases, the files are only corrupted and the disk is not damaged. If this is the case, you can try to fix the damage by using the Compact Mailboxes command in Eudora. If this is not the case, compacting the mailboxes will return an error, but won't mess things up any more than they already are.

If you need to see your messages as soon as possible, use Disk-free Eudora, Traveler's Mail, or Web E-mail in the interim. These will not remove messages from the server.