Cornell Logo Contents HelpDesk Contents HelpDesk Instructions and Documentation Training Policies and Abuse Services and Solutions Student Employment
 

Macintosh Bear Access Troubleshooting


 

E-mail Services

Eudora | WebMail | uPortal | Other

Eudora

Specific errors
  1. Eudora Error -706 - Connection came up half way and then failed
  2. Eudora Error -3170 - Domain Name Server does not Exist
  3. Cannot communicate with Kerberos (no number)
  4. Cannot communicate with Kerberos: -20038
  5. Cannot decode authenticator
  6. Eudora Error 503 - Need Rcpt
  7. Eudora Error 550 - Access Denied
  8. Do you want to live Dangerously? (Eudora memory is getting tight)
  9. Eudora cannot open because of an error type -199
  10. Eudora cannot open because of an error type 3
  11. Error Type 8 (Disk-Free Eudora Only)
  12. Eudora Error -36 (I/O Error)

Please also visit CIT's E-mail Services: Frequently Asked Questions for more information.

[Top]

Specific problems

  1. Eudora gets stuck downloading a large attachment
  2. Eudora tells to me click the Fetch button to download attachment
  3. Unable to Lock, MailDrop
  4. Some attachments I receive are garbled
  5. Eudora receives duplicate emails
  6. Eudora will not send mail and I am using an off-campus, non-Road Runner computer
  7. Messages appear blank only showing headers in Eudora and/or Traveler's Mail
  8. Clean install of Mac OS results in no Eudora preferences or email
  9. Mailbox menus are "grayed" out, so mail is inaccessable
  10. Not enough room to compact the mailboxes
  11. Eudora could not be opened because AppearanceLib can not be found
  12. I can't check my Cornell email and my ISP is Earthlink
  13. I lost all my old emails and settings
  14. I cannot create mailboxes on the server using Eudora 5.2
  15. I cannot use or see mailboxes created on the server for IMAP
  16. I cannot delete messages in Eudora using IMAP.
  17. After upgrading Eudora to 5.2.1, Kerberos checkboxes not visible
  18. SSL doesn't work and email can't be checked or sent. No error messages show up

Please also visit CIT's E-mail Services: Frequently Asked Questions for more information.

[Top]

Frequently asked questions

  1. How to set Eudora to check the same mail at work and home
  2. How do I delete large quantities of messages in Eudora?
  3. How to compact Eudora Mailboxes
  4. How to set Eudora to open web links
  5. How to turn off MoodWatch
  6. Transferring Mailboxes and Address Books
  7. Converting PC settings/mailboxes/nicknames to Macintosh Eudora
  8. How to set Eudora as the mail handler for Netscape
  9. Configuring LDAP with existing Settings file
  10. I want to keep using POP3 for Mac OS 8 & 9 with the new email servers.

Please also visit CIT's E-mail Services: Frequently Asked Questions for more information.

[Top]

Other resources

  1. Information on Email and Eudora (from CIT Publications)
  2. Kerberos and Eudora (from CIT Publications)
  3. What's Different in Eudora via IMAP

Please also visit CIT's E-mail Services: Frequently Asked Questions for more information.

[Top]

WebMail

Specific errors

  1. cuwebmail imap server identification error... 
  2. After leaving the WebMail page, I return and am already logged in. 

Frequently asked questions

  1. Can I upload or import address files to Webmail?
  2. Can I use stationery in Webmail?
  3. How do I delete a number of messages simultaneously in Webmail?

Please also visit CIT's E-mail Services: Frequently Asked Questions for more information.

[Top]

uPortal.Cornell eMail Channel

Specific errors

  1. While creating subfolders, previously created subfolders seem to disappear  
  2. How do I delete a large number of messages all at once?

[Top]

Other

  1. How do I configure Apple's OS X Mail to work with Cornell's e-mail environment?
  2. The Big Picture: Changes in e-mail services -- Why and When
  3. Using E-Mail: Frequently Asked Questions (from CIT Publications)
  4. Compare All of CIT's E-mail Services

Please also visit CIT's E-mail Services: Frequently Asked Questions for more information.

[Top]


Macintosh Troubleshooting

Bear Access via Runway | Electronic Mail | dataComet
FTP & Network News (Usenet) | Kerberos and SideCar | COLTS II

Dedicated Network Connections | Modem Dial-up Connections

Mac OS Help | Mac OS Printing




Last updated: May 24, 2007
Get Help: helpdesk@cornell.edu | Page-related Feedback Form