The original version of Outlook 97 (the one without the Office 97 Service Release 1 (SR1) installed) automatically formats all messages you send when you hit the "Reply" button in Rich Text Format, which then shows as an attachment on a mailing list (or in any e-mail program other than Microsoft Exchange or Outlook). This "Reply bug" can be fixed in any of the following four ways:
- Download and install the Office 97 Service Release 1 (SR1)
- Download and install inetmail.exe which updates Outlook 97.
- In the E-mail box, double-click the e-mail address. Clear the "Always send to this recipient in Windows Messaging Rich Text Format" check box. (Note: This must be done *each* time a message is sent via the Reply button.)
- Download and install "RTFGuard" written by Ben Goetter This will alert you when a message is about to be sent with RTF formatting, giving you the option to discard the formatting before sending.
If you are using your Outlook 97 address book to send messages to the mail list, make certain you do not have Rich Text Format selected for that address book entry:
- Open the "Personal Address Book"
- Double Click on the recipients name
- Uncheck the check box " Always send to this recipient in Windows Messaging Rich Text Format"
- Close Options window
Original material courtesy of Gerald E. Boyd.
Last modified:
May 24, 2007