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E-lists at Cornell

Sending Messages

Sending a message to the members of an e-list is almost exactly like sending any other e-mail message.

You simply put the e-list address in the To field, like this:

 

Be sure to include the hyphen and the letter L at the end of the list name. In this example, it's

sheep-shearing-L

not

sheep-shearing

 

Messages should be kept as small as possible. Many people access their e-mail through slow connections or small devices (like cell phones), or have mailboxes with size limits. Instead of sending attachments to the entire list, put the file on a web site for people to retrieve. If you post a message larger than 1 MB (including attachments), it will be returned to you with an error message.

What happens after you send your message depends on the way the list administrators have set up this e-list.

  • Unmoderated lists: messages are delivered to all list members exactly as submitted.
  • Moderated lists: each message is reviewed by a list administrator, who can reject messages if they are not appropriate for this list. The administrator may also edit your message before sending it on to the list.
  • Announcement lists: only administrators can post messages to these lists. If you try to post to an announcement list (and you don't have administrative privileges), you'll receive an error message.

 

Replying to List Messages

Replying to a list message is just like replying to any e-mail message, except that you must be very careful to check where your reply will go.

When list owners establish their lists, they decide where replies go. If the list has been set up for discussion, then replies to messages will most likely go to everyone on the list. On the other hand, lists that are set up to serve as a mechanism of information distribution may be configured so that replies go to the person who sent the original message.

Some e-mail programs, such as Eudora, can be configured to override the setting for a list's reply function. For example, if the mailing list is set up to reply only to the sender, but you tell your e-mail program to "reply to all," your local setting overrides the list's setting and your reply goes to everyone on the list as well as to the sender.

If you receive your list mail in digest format please note that a reply to the message, whether directed to the sender or to the whole list, will have the same generic subject line as the digest message had. It is a good idea to change the digest-related subject line so that it reflects the original message's subject line (which will be within the body of the digest, just above the text of the message itself).

When replying (especially when replying to the list), it is considered polite to delete the parts of the original message that aren't needed in your reply. This helps keep the overall size of the message small.

Follow these basic steps:

  • Choose the reply command for your e-mail program.
  • Check the "To", "Cc", and "Bcc" fields to see where the reply will be sent. Edit these entries as necessary so that the reply will go only to the recipients you intend.
  • Edit the subject line as necessary to be informative, especially if you receive list messages in digest format.
  • Edit the quoted text to make your message as short as possible, including only the relevant text from the original message. In some cases there is no need to include any quoted text.
  • Type your reply.
  • Double-check all parts of your message (recipients, subject line, quoted text, and new text), then send your message.

Learn to configure and use "reply," "forward," and other commands that are part of your e-mail program. You will use these commands routinely when handling correspondence from an e-list. (CIT supports Thunderbird, WebMail, uPortal.Cornell E-mail Channel, and Eudora.)

 

WARNING: Reply With Caution

Always check the "To" line when you use the reply feature of your e-mail program; make sure that the message is destined for the correct address (either the list or an individual). A hasty reply can mean embarrassment to both the sender and the recipient -- it has happened in the past, and it will happen again. Don't let it happen to you.

 

As a list member, it's up to you to distinguish between different kinds of communication, and to send each to the right address:

 

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Last modified: May 24, 2007