E-lists at Cornell
Helping Your E-list's Members
The information on this page was changed in major ways in May 2007.
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One of the responsibilities of an e-list administrator is to provide
technical assistance to the list's subscribers.
You'll get messages and calls from people around campus (possibly around
the world) who need help. Your primary resource is this set of web pages.
Here you should be able to find answers to nearly all of the questions
you'll get. And, on this page, we've assembled some "boilerplate"
text that you can customize for your list. If you have any locally created
documents (either on paper or online), feel free to use this tip sheet
as a starting point.
It will be most helpful to your members and potential members if you customize the text we've included here by using the actual name of your list, instead of referring to it as "listname."
If you "cut and paste" the text below into your documents,
when you get to the part where you "paste," instead, from
the Edit menu, choose Paste as or Paste special,
then choose to paste as unformatted text.
Explain how to join (subscribe to) your list
(Please please please personalize the text in the following box with the name of
your list. Otherwise you'll get many cries for help.)
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To join this e-list, send an e-mail message to
listname-request@cornell.edu
Leave the subject line blank. The body of the message should
be a single word:
join
Notes:
- Send this message in plain text - no formatting or fonts or
colors.
- Send this message FROM the e-mail address where you want to
receive messages posted to the e-list.
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Explain how a list member can post a message to the list
(Please please please personalize the text in the following box with the name of
your list. Otherwise you'll get many cries for help.)
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Sending a message to the be posted to the e-list is exactly like
sending any other e-mail message. You simply put the e-list address
in the To field, for example,
sheep-shearing-L@cornell.edu
Notes:
- Don't forget the"-L" that comes just before "@cornell.edu"
- All lists hosted by CIT will have an e-mail address that includes
"@cornell.edu"
- For most lists you will need to send your message from the address
where you receive postings.
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Explain how to leave (unsubscribe from) your e-list
(Please please please personalize the text in the following box with the name of
your list. Otherwise you'll get many cries for help.)
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To leave this e-list, send an e-mail message to
listname-request@cornell.edu
Leave the subject line blank. The body of the message should
be a single word:
leave
Notes:
- Send this message in plain text - no formatting or fonts or
colors.
- Send this message FROM the e-mail address where you have received
messages posted to the e-list.
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Explain how a list member can choose whether to receive each message
individually or as a once-a-day digest.
(Please please please personalize the text in the following box with the name of
your list. Otherwise you'll get many cries for help.)
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You can choose to receive messages posted to an e-list in one
of four ways:
A. Mail - (this is the default method) You receive each posting
as an individual e-mail message.
B. Digest - You receive only a message a day. It contains all
of the postings for that day.
C. MIME Digest - You receive one message a day. Each posting for
the day is delivered as an attachment to that message.
D. Nomail - You do not receive any messages posted to the list.
When you want to resume receiving messages, send another SET command
specifying one of the other three choices.
To change the way you receive messages for a particular list,
send an e-mail message to
listname-request@cornell.edu
Leave the subject line blank. The body of the message should
be a single line with the following format:
set option
where you replace the word "option" with one of the following four values:
mail
digest
mimedigest
nomail
Notes:
- Send this message in plain text - no formatting or fonts or
colors.
- Send this message FROM the e-mail address where you have received
messages posted to the e-list.
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Explain how a list member can get in touch with the
list's administrator
(Please please please personalize the text in the following box with the name of
your list. Otherwise you'll get many cries for help.)
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If you have questions or comments about a particular e-list,
you can contact the list administrators via e-mail. Send your
message to owner-listname@cornell.edu
For example,
owner-cit-alert-L@cornell.edu
Notes:
- Don't forget the"-L" that comes just before "@cornell.edu"
in the listname.
- You can send your message from any e-mail address, but it may
help the list administrator to know what address you use with
the list.
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Explain where people can get more information about using CIT-hosted
e-lists
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To learn more about using CIT-hosted e-lists, please see
www.cit.cornell.edu/computer/elist/
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Explain where people can get more information about sending commands
in plain text messages
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To learn more about sending e-mail messages in plain text format, please see
www.cit.cornell.edu/computer/elist/text/
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Basic instructions to pass along to list subscribers
How to join
How to post
How to leave the list
How to get messages as a digest (or as separate
messages)
How to contact the list administrator
Where to get more information about e-lists at
Cornell
How to send messages in "plain text"
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