CIT Service Spotlight

EZ-Backup now supports Snow Leopard (Mac OS X 10.6)

Mon, 12 Oct 2009 04:00:00 +0000

A new version of the TSM client works with both Leopard and Snow Leopard. See our How To / Install pages for installation and upgrade procedures.

Changes to NUBB Billing

Wed, 30 Sep 2009 04:00:00 +0000

Effective beginning September 2009, NUBB has been changed to use a tiered billing rate and a billing cap. The billing threshold for students has been increased from 10 to 15 Gigabytes.

Web Consulting

Wed, 30 Sep 2009 04:00:00 +0000

An initial consultation, free of charge, is a good way to find out more about what Integrated Web Services can do for your web site.

Quality Assurance lab can test multiple web browsers

Wed, 30 Sep 2009 04:00:00 +0000

Our Quality Assurance lab is equipped to test web sites on every supported browser, both Mac and Windows.

Web Production service offers flexible solutions

Wed, 23 Sep 2009 04:00:00 +0000

IWS' web production team can build sites using a variety of technologies, including university-supported tools such as CommonSpot.

Web Design service focuses on accessibility

Wed, 23 Sep 2009 04:00:00 +0000

IWS designers are familiar with accessibility guidelines and the best approaches to building accessible web sites.

Working from home? Technology Tips Available

Tue, 22 Sep 2009 04:00:00 +0000

Check out a newly published set of telecommuting guides from CIT with advice, suggestions, and guidance on everything from finding an ISP, to selecting a conferencing strategy for remote meetings, to posting lectures online.

New EZ-Backup software & future release schedule

Mon, 14 Sep 2009 04:00:00 +0000

A new version of the TSM software (5.5.2.2) is available for Windows.
Please read the full text for information about Windows 7 and Mac OS X Snow Leopard compatibility.

Support you can count on

Thu, 03 Sep 2009 04:00:00 +0000

Support outside our standard hours may be available. Click on "Support" and contact us with your specific needs.

Videoconferencing: Affordable, Available, and Green.

Thu, 03 Sep 2009 04:00:00 +0000

Videoconferencing reduces travel, so it's an environmentally friendly and economical choice. CIT offers event support 24 hours a day, 7 days a week.

Technical support for faculty on call and chat

Tue, 25 Aug 2009 04:00:00 +0000

Assistance for faculty with activities ranging from Blackboard to slide scanning to video editing is now more convenient than ever, thanks to the Student Technology Assistant Program’s new online chat support.

New Microsoft agreement makes Office and OS upgrades free to faculty and staff

Thu, 20 Aug 2009 04:00:00 +0000

As of July 1, 2009, Microsoft Office and Windows OS upgrades are free to all university-owned faculty and staff computers on the Ithaca campus. This includes Macintosh computers.

New, Lower Rates for FY10

Tue, 04 Aug 2009 04:00:00 +0000

New, lower rates for EZ-Backup went into effect July 1, 2009. The average departmental customer will see an 18% overall drop in charges.

Copyright Video Outlines Risks

Mon, 27 Jul 2009 04:00:00 +0000

Students: Learn about risks of copyright infringement in our three-minute Copyright Education Video.

Google Map of RedRover Wi-Fi Coverage

Fri, 24 Jul 2009 04:00:00 +0000

It is now possible to look up RedRover Wi-Fi coverage at Cornell on an interactive Google map.

Integrated Web Services offers new support plans for FY10

Wed, 01 Jul 2009 04:00:00 +0000

IWS Support is here to help you maintain your web presence. New support plans for FY10 help you manage support costs, see our Fees & Billing page.

Net-Print Offers Green Printing

Fri, 26 Jun 2009 04:00:00 +0000

Net-Print's "green" printing options include two-sided (duplex) printing, and a watermark at the top of the first page instead of a divider page to separate one printout from the next.

Recent Mac OS Update Affects Some Mac Users

Fri, 19 Jun 2009 04:00:00 +0000

If you use EZ-Backup and Mac OS X version 10.5.7, a recent Java security update could be preventing manual backups and changes. Automated backups will run successfully as scheduled. Find out if you're affected.

Improving campus cell phone coverage

Tue, 02 Jun 2009 04:00:00 +0000

CIT is working to improve cell phone coverage on campus by coordinating with AT&T and Verizon today and potentially more providers in the future.

Backing up EZ-Backup to keep campus data secure

Mon, 01 Jun 2009 04:00:00 +0000

EZ-Backup, the data backup service the university trusts for all its data, has begun making additional copies of data backups at a secure off-campus location in New York City at no further cost to departments.

Students: Get more with Cmail

Thu, 14 May 2009 04:00:00 +0000

Students now have a new service for their email: Cmail. Powered by Google Apps Education Edition, Cmail offers Gmail with a 7.3 GB mailbox, Google Calendar, Google Docs, and more.

CIT's new computer security handbook

Sat, 14 Mar 2009 04:00:00 +0000

Learn to recognize and respond to computer security problems, protect your identity and university data, secure the computer you use at Cornell, and more with CIT's new Computer Security e-book.

New EZ-Backup TSM software available

Thu, 22 Jan 2009 05:00:00 +0000

New EZ-Backup TSM v5.5 client software is now available for Windows (v5.5.1.6), Mac OS X (v5.5.1.6), and Linux (v5.5.1.4).

RedRover available in more than 150 buildings on campus

Wed, 17 Dec 2008 05:00:00 +0000

RedRover is available in more than 150 buildings on campus, with more access points added regularly.

Facts about the HelpDesk

Thu, 11 Dec 2008 05:00:00 +0000

The HelpDesk provides access management support for NetIDs and ApplicantIDs. Over 200,000 Cornell faculty, staff, students, and alumni are eligible to use Cornell NetIDs. Each year over 30,000 applicants to Cornell use ApplicantIDs.

Backup your refrigerator

Wed, 10 Dec 2008 05:00:00 +0000

Fear power failures no more.

Lower rates announced for EZ-Backup

Mon, 08 Dec 2008 05:00:00 +0000

We are pleased to announce new lower rates for CIT's EZ-Backup service. The rates were reduced by approximately 30%, and will take effect retroactively as of July 1, 2008.

Set security questions for your NetID password

Thu, 04 Dec 2008 05:00:00 +0000

Set your security questions now to avoid a trip to the HelpDesk to reset a forgotten NetID password in the future.

EZ-Backup server upgraded to version 5.5

Sun, 26 Oct 2008 04:00:00 +0000

On October 26th, the EZ-Backup server was upgraded from version 5.4 to version 5.5 of Tivoli Storage Manager (TSM). We encourage users of older versions of the client software to upgrade to the current version.

Ensemble: Connecting the University and You

Tue, 21 Oct 2008 04:00:00 +0000

Cornell University has committed to a project, called Ensemble, to enhance the university's email, calendar, and related services.

EZ-Backup server upgraded to version 5.4

Sun, 27 Apr 2008 04:00:00 +0000

On Sunday morning April 27th 2008, the EZ-Backup server was upgraded from version 5.3 to version 5.4 of Tivoli Storage Manager (TSM). We encourage users of older versions of the client software to upgrade to the currrent version.

EZ-Backup now available for Macintosh Leopard

Mon, 10 Dec 2007 05:00:00 +0000

CIT is pleased to announce that EZ-Backup software is now available for Macintosh Leopard. Version 5.5 of Tivoli Storage Manager for Intel and Power-PC Macintosh computers running OS X 10.5 is available for download.