Cornell Logo Contents HelpDesk Contents HelpDesk Instructions and Documentation Training Policies and Abuse Services and Solutions Student Employment
 
CIT HelpDesk

When launching COLTS/Just the Facts in the Classic Environment under Mac OS X, I get a fatal error, where I am told to contact 'macdev@mit.edu'

Problem: When I try to launch COLTS or Just the Facts in the Classic Environment under Mac OS X, I get a fatal error.

The full error reads as follows:

'A fatal error has occured. Please report the error to macdev@mit.edu, and include the following information: Condition: !((result==ccNoError)||(result == ccErrServerUnavailable))

It is recommended that you quit now. You can attempt to ignore the error and save any unsaved data, but that can cause your computer to crash.'

Solution:

Make sure that you have Mac OS X 10.2 or higher and then download and install the latest version of Kerberos for the Classic MacOS (Updated December 2002) at http://www.cit.cornell.edu/software/downloads/kerberos/

After you have installed it, make sure that you restart your computer before trying again.

 


Macintosh Troubleshooting

Bear Access via Runway | Electronic Mail | dataComet
FTP & Network News (Usenet) | Kerberos and SideCar | COLTS II

Dedicated Network Connections | Modem Dial-up Connections

Mac OS Help | Mac OS Printing




Last updated: May 23, 2007
Get Help: helpdesk@cornell.edu | Page-related Feedback Form